In this article, you will learn how to use timers and how to create time entries from them, as well how to troubleshoot some of the common issues associated with timers.
Timers are available on most pages within the system, in the bottom-left corner, as per the screenshot above. When you open up the timer by clicking on the area highlighted above, you will be able to create a new timer.
There are a number of different options that become available to you when creating a new timer.
You can enter a description for the activity, pause the timer, create a time entry from the timer, create another timer to manage simultaneously, or open the 'Time Entry Summary' screen - all from the window shown above.
If you click on the time that has been tracked so far, you'll be able to add or remove preset amounts of time from the amount that has already been tracked, as per the screenshot below.
For more information on creating the subsequent time entry, please see Time Entries.
Troubleshooting Common Issues
Actionstep's timer factors your system's local time in its calculations, so if your system is configured for a non-local timezone, you may experience issues whereby timers are starting with negative or other non-zero values.
Note: The following only applies to Windows users.
To ensure that you are using internet time for your local region, please follow these steps:
Open the 'Date and Time' menu by clicking on the 'Start' button, clicking 'Control Panel', clicking 'Clock, Language, and Region', and then clicking on 'Date and Time'.
Click on the 'Internet Time' tab, and then click 'Change settings'. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the check box next to 'Synchronize' with an Internet time server, select a time server, and then click 'OK'.