Health checks are an automated feature where Actionstep will look for anything in your system that would not be considered "normal" accounting practice. Each night Actionstep will run these checks on your system and if it brings up anything it will alert you.
If there are any health checks that Actionstep has detected it will display on screen each time that a user with Administrative access to Accounting Logs on. Other users without this permission will not see the warnings.
For each possible issue that Actionstep finds and displays on the Health Check page you will be able to click on that listed issue to be directed to our user guide on the subject concerned. If you are not sure how to resolve the issue then we recommend that you raise the issue with your accountant. They should be able to help you find and resolve the cause of the issue.
If you have fixed the issue you can test that ti is resolved by clicking the Check again now button. You can move off the screen by clicking the Continue to your home page button.
Actionstep will not automatically re-check that the issue is resolved. Even if you resolve the issue, Actionstep will continue to show on the Health Check screen each time you login until you click the Check again now button.
If you want to get back to the Health Check screen again it can be found under Admin > Accounting > Accounting Health Checks.
Further explanation on specific Health Checks can be found below:
- Balance Sheet "Out of Balance"
- You have 1 [or more] inactive general ledger account with non-zero balance