Invoice Holds and Cost Agreements

Automatic holds placed on invoices

Some jurisdictions require that an invoice cannot be paid to until 7 days after the invoice was presented to the client. This gives the client the ability to dispute any charges before their funds are applied to the invoice. Examples or Jurisdictions we are aware of that require this are the NSW/Victoria unification regulations and Queensland Regulations.

Actionstep will automatically stop a user from making a payment to these invoices from trust to ensure that the firm is compliant with this requirement.

When you go to pay an invoice for a matter you will see a notification beside any invoice that has this restriction applied to it.

Cost agreements to override the hold

Most jurisdictions allow you to remove a hold on an invoice when you have a cost agreement with the client. Actionstep will allow you to mark a matter as having a cost agreement in place so that you can apply funds from trust to the matter immediately.

To show that you have a cost agreement for a matter go to the Matter Properties Screen and click on the switch to show that the matter Has a cost agreement.